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There are many times when you will encounter a family member, friend, neighbor, work colleague or even a stranger and discover they are extremely discouraged. Sometimes the issue is so acute, the person feels hopeless. That’s when you can play an important and even life changing role by awakening hope within them. When a person is deeply disappointed and disheartened, he or she needs someone who can provide encouragement and stimulate hope for the future. This is surprisingly easy to do. Sometimes a mere smile triggers positive energy. Simply listening can lift a person. Or, a few well chosen words of encouragement can transform a negative emotional environment.
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